In today’s fast-paced business environment, having an efficient and customer-friendly ticketing system is crucial. Ferryhawk, a cutting-edge solution, offers a range of features that can revolutionize the way you manage your ferry operations.
Here are five key advantages that Ferryhawk can bring to your business:
- Live Availability: Imagine providing your customers with real-time visibility into the availability of spaces on every trip and vessel for people, vehicles, and trailers. With Ferryhawk’s live availability feature, customers know when they need to book to get their preferred journey time. This level of transparency not only enhances customer satisfaction but also encourages prompt bookings.
- Waiting Lists: Ferryhawk’s waiting list functionality provides the customer with an opportunity to get their preferred time (after it has sold out) and ensures optimal occupancy on premium departures for operators.
- Vehicle Make & Model Library: Customers no longer need to worry about providing precise measurements for their vehicles, they simply select from your prepopulated make and model library and their booking is populated with the correct dimensions. This feature ensures that your crew always have accurate information, preventing overbookings and minimizing the risk of incorrectly calculated space requirements.
- Elevated User Experience: Ferryhawk’s innovative design is optimised for mobile devices. Seamlessly integrated across all screens, from smartphones to tablets, Ferryhawk empowers users to effortlessly manage every aspect of their booking journey with unparalleled ease and efficiency, right a their fingertips.
- Inbuilt Email and SMS: Ferryhawk’s integrated email and SMS capabilities allow you to communicate seamlessly with your customers. Keep them informed about updates, delays, or any other important information. Build trust with your customers and reinforce your commitment to delivering an exceptional transportation experience.
By embracing Ferryhawk’s innovative features, your business can streamline operations, enhance customer satisfaction, and gain a competitive edge in the Ferry industry.
Explore how Ferryhawk can transform your ticketing system and unlock new levels of efficiency and customer loyalty.