Nobody likes to wait.
While having your ferries at full capacity is fantastic, it comes with its own challenges. Are your staff spending too much time managing waitlist inquiries and fielding calls from eager customers?
We faced this exact challenge, which is why we developed the automated waitlist.
By automating the waitlist process not only do you free up your staff’s time, but you also significantly enhance the customer experience.
With an automated waitlist system, customers can easily opt-in during booking, and when a spot becomes available, they receive an instant notification via email or SMS.
This seamless integration within your booking application eliminates the need for human intervention, allowing you to offer a high level of personalized service without the hassle of manual waitlist management.
No more juggling callbacks or missing opportunities when customers can’t respond quickly enough. Say goodbye to missed calls, wasted time, and wasted deck space —just a smooth, automated process that optimizes occupancy and elevates customer satisfaction.