Ensuring compliance with maritime regulations is a continuous and sometimes overwhelming task for operators. Non-compliance can lead to substantial fines, service disruptions, and damage to reputation.
Over the past two decades, the maritime industry has experienced a significant increase in regulations, with requirements evolving rapidly.
This pace of change can often feel daunting, especially for small to medium-sized operators. Having the right technology partner can keep you ahead of regulations and maintain high safety standards.
One area where compliance is sometimes overlooked, despite its critical importance, is your reservation software. Why? Because it controls:
- Types of cargo, including battery electric vehicles (BEVs) and hazardous goods, their capacity, management, and deck placement.
- Passenger counting accuracy and record management.
Passenger Counting
How do you currently count passengers? Manual clickers and paper tickets are relics of the past. Modern systems should scan tickets automatically to ensure accurate counts. Unlike humans, computers are error-free.
Passengers without tickets should not board until their details are collected and stored in the application, eliminating the need for paper manifests. An auditable system for all boarding passengers is crucial for safety and emergency preparedness.
Ferryhawk’s system uses automated scanning to count and track every passenger boarding, ensuring compliance with regulations and providing authoritative records for audits or incident investigations.
Loading of Restricted Cargo
Loading restricted cargo, such as BEVs and hazardous goods, must adhere to strict guidelines. Your application should cap the amount of restricted cargo and facilitate safe loading on the deck. It should also allow crew members easy access to upcoming load details to ensure thorough consideration without operational delays.
Record Management
All ticketing data is stored in a centralised, cloud-based system with full redundancy and advanced reporting capabilities. This facilitates easy access to historical records and simplifies compliance reporting. Often overlooked in ferry booking systems is the secure storage of personal information, which is crucial for operators handling sensitive data. If responsible for hosting or storage, operators must ensure compliant practices. The Ferryhawk application provides a turnkey solution for secure data storage and management.
Compliance with regulatory standards can be straightforward with the right technology partner. Ferryhawk empowers ferry operators to achieve operational excellence while staying compliant with ever-changing regulations.